Data Security and Reliability

All of our online surveys are hosted on our servers. This means that customer's valuable data is also protected by physical security measures.

The Data Center is located in a secured and controlled access facility. The facility is secured with Card Key Access System, and video surveillance. In addition to the floor access security, all server hardware is locked in highly secure steel cages.

Server features

• Close to 100% server uptime over the past 6 years
• Daily full data backups
• Uninterruptible power supplies
• Back-up diesel generators
• Multiple levels of fire protection
• Constant temperature and humidity maintenance

SDA/GIDE provide 128-bit SSL data encryption to online forms - to increase the level of data protection between respondents' computers and our servers. This level of security can be added to online surveys if a customer requests so.